There is a lot to be excited about, and we have only just begun to explore the possibilities”, says Clarisse Kopff, CEO of Allianz Trade. More visibility to attract new talents, and more career opportunities for our employees. More ability to keep up even better with technological transformations. More confidence in tomorrow with more opportunities to help businesses grow. More global expertise and knowledge inspiring more local solutions. What does it mean for our company, for our clients and for our employees? In one word: more. We now have more than 600 tablets connected, and we monitor more than 45 million customers inside the application.“We are now Allianz Trade. “Smart Knowledge has real-time connection to the database, so it really provides a 360-degree view of the customer. We deal with seven lines of business, and the system handles 180,000 message transmissions per day. Now we are connected to more than 20 front-end and around 18 back-end applications. “With the former system, we were connected to five or six applications. With the TIBCO ESB, we have around 85 services that publish and subscribe, so they are all harmonized. With our previous software, we had around 50 web services, but they were not harmonized. “It provides several web services so our front-end applications can connect to our various backend applications regardless of the technology. “The TIBCO integration platform increases reliability and scalability in our IT landscape,” Compastie says. Reliable, Scalable, Real-time Connectivity Now they have all this information directly accessible via the software.” It used to take six hours to collect data from our systems and analyze using Excel or other software. “So now, with Smart Knowledge, sales people do not have to prepare a lot of analysis. You need an ESB and the ability for flexible management of transactions. And for that you need the right architecture. Today, people expect it in six months, and probably in one or two years, they will expect projects within three or four months, maximum.
Some years ago, a good project completion was one or two years. “Sales and customers expect things faster. One of the biggest benefits for Euler Hermes has been time savings. No matter the country, people are able to see the product and get information in the same way everywhere at any time.” With real-time data access, there’s time to sell product to prospects. “The prospect can check the data, ask questions, and see the kind of information we have on the economy, country, market sectors, and so on.
Besides improving interactivity during a sales call, it provides transparency. “They have access to various graphs and bar charts and can drill down to the details.
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“With the Smart Knowledge software we are developing for tablet computers, and the connectivity provided by BusinessWorks, a sales person can show data graphically so a prospect can see what we provide,” says Lehe. Simple, Powerful, Consistent, Worldwide Sales Presentations
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